Frequently Asked Questions

Virtual Event Questions

What happens once I register for the virtual D365 Focus event?

Once you register for D365 Focus, you will receive a confirmation email confirming you are officially registered for the event. Make sure to review and save this email. All future email communications will go to the email address at which you received this email confirmation.

How do I join the conference?

The most optimal way to join the D365 Focus virtual event will be to click on the “Join the Event” button or link found in the Attendee Readiness email you will receive a couple days prior to the kickoff of the event. That link will grant you immediate access to the virtual event. Please make sure to check your Inbox, Spam and Junk Mail folders for this email. At the start of each day we strongly recommend re-accessing the virtual event through that same link.

How far in advance can I join a session?

The virtual event will allow you access two minutes prior to the start of the scheduled session.

What technical requirements are needed to attend the virtual D365 Focus event?

Bizzabo is supported by the following platforms: Chrome, Edge and Firefox (We highly recommend using Chrome). See the full list of “Recommended System Requirements”. If you are experiencing technical issues, please run this Bizzabo Systems Test to help troubleshoot what the issue may be.

Do I have to pre-select which breakout sessions I’m going to attend?

It is not required that you pre-select which breakout sessions you will be attending. However, we strongly recommend you review and select in advance which session(s) you would like to attend to ensure a smooth transition throughout the course of the event.

Do I have to attend the entire event, or can I come and go as my schedule allows?

We understand these are crazy times and your daily schedule may not allow you to attend the event in its entirety. Please feel free to come and go as your schedule allows, and you can refer back to the session recordings and materials should you need to.

Where do I access the session recordings and materials, and how long will they be available?

Yes, registered D365 Focus attendees will have access to both session recordings and the related materials. Those materials can be found in the Event Library and will be accessible for a full year.

In order to gain access to the session materials and recordings found in the D365 Focus Community, you will need to click on the “Login” button in the upper right corner of the screen using your Dynamic Communities User Group credentials. If you do not know your login credentials, first try clicking on the “Forgot Password” link to reset. If that doesn’t work or you don’t receive the Password Reset email, then please contact support@dynamiccommunities.com for further assistance.

Who can see/hear me while in a session? How do I control those settings?

The D365 Focus Kickoff, Breakout Sessions, and Partner Solution Showcases will be presented in Webinar mode, meaning the attendee cannot talk or share video unless the Speaker/Moderator grants them access to. The Lunch & Learns, Virtual Happy Hour and Feedback Session will be presented in Meeting mode, meaning attendees will be able to talk and share video as they choose. To start your webcam and microphone, click on the gear icon in the upper right corner of the virtual session page.

How do I chat with other attendees and/or ask the speaker a question during a session?

While in a session, if you wish to make a comment or chat with other attendees, please utilize the Chat functionality. If you have a question specifically for the Speaker, click on the Q&A icon (“?”) and the Moderator will prompt those questions when the time is right.

How do I exit my current session and enter my next session?

The easiest way to transition between sessions is to hit the Back button in your browser, that will bring you back to the D365 Focus Agenda page to select your next session.

What if I have technical issues?

If you are experiencing technical issues, first, please run this Bizzabo Systems Test to help troubleshoot what the issue may be. If that doesn’t give you the answers you need, please contact support@dynamiccommunities.com. If they are unable to assist, then please contact support@bizzabo.com and include “URGENT” in your subject line to prioritize your ticket.

Is there a way to connect with attendees outside of the virtual D365 Focus event?

Yes, you can utilize the D365 Focus Community both before and after the event to connect directly with other attendees, ask questions, gain additional knowledge from other attendees, speakers and subject matter experts, etc. You can also use this Community as your primary source for any D365 Focus announcements.

In order to gain access to the session materials and recordings found in the D365 Focus Community, you will need to click on the “Login” button in the upper right corner of the screen using your Dynamic Communities User Group credentials. If you do not know your login credentials, first try clicking on the “Forgot Password” link to reset. If that doesn’t work or you don’t receive the Password Reset email, then please contact support@dynamiccommunities.com for further assistance.

Tips for a positive virtual event experience
  1. Review the agenda and set up your personal calendar to align with the event.
  2. Give yourself plenty of time to ensure proper setup and access before the start of the event.
  3. Find a quiet space to attend the virtual conference.
  4. Don’t hesitate to ask questions and use the chat features to engage!